Who We Are

We are a supported contact centre who have been running for over 20 years. The service is managed and run entirely by volunteers. Please bear this in mind when communicating with us. We endeavour to respond in a timely fashion. All volunteers are all DBS checked and trained.  

The aim of MKCCC is to facilitate supported visitation between children and visiting adults. Our service provides a warm, safe and welcoming environment.   

Supported contact 

Supported contact helps to keep children in touch with parents if trust has broken down or communication is difficult. Parents do not have to meet and several families use the facilities at the same time. 

This is a form of contact where the level of risk is assessed to be lower than might be the case for supervised contact.  

In supported contact, direct observations are not made and reports are not written. Parents attending are responsible for their children at all times. Our volunteers will be present to ensure the comfort of those engaging in the service. 

Supervised contact 

This form of contact is provided where it is assessed that there might be a higher risk or greater complexity in a families circumstances. These sessions will be supervised by staff who are experienced in this role. This is normally done in a one-to-one setting, observations will be made, and reports will be written. It is generally expected that staff will remain within sight and sound of children at all times. We do not offer this service.